Terms & Conditions – YUZU HAIR

Welcome to YUZU. By booking an appointment with us, you agree to the following terms and conditions. These are in place to ensure a smooth experience for all our clients and to protect the time and professionalism of our team.

At YUZU, we pride ourselves on maintaining the highest standards of professionalism. We strive to provide a personalised experience for each client, ensuring every visit is comfortable, respectful, and tailored to your needs.

By booking your appointment, you agree to these terms and conditions.

  • All new colour clients are required to book a free consultation prior to their colour appointment.

  • During this consultation, we will perform a skin (patch) test and discuss a bespoke colour plan and treatment regime tailored specifically for you.

  • Colour appointments will not be confirmed without a prior consultation and successful patch test.

  • A non-refundable deposit is required at the time of booking your appointment
  • This deposit secures your time slot and will be deducted from your final bill on the day of your appointment.

  • If you need to reschedule your appointment, we require a minimum of 48 hours’ notice.

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    Deposits are transferable to a new date only if the 48-hour notice is given.

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    If less than 48 hours’ notice is provided, this will be considered a late cancellation.

  • For late cancellations (less than 48 hours’ notice), 50% of your appointment total will be charged.

  • If this fee is not paid, future bookings will be blocked, and the client may be permanently banned from booking with us.

  • No-shows will be charged the full cost of the missed appointment and may be restricted from future bookings.
  • We accept payment via, card, cash, BAC's. Please not we do not accept American Express.
  • Some services may have age restrictions. Please contact us if you are booking for someone under the age of 16.

     

     

  • Your personal data (e.g., name, contact details, booking history) may be collected for the purpose of managing your appointments and providing salon services.

  • We do not share your data with third parties, except those necessary for booking or payment processing.

  • We reserve the right to refuse service to anyone displaying inappropriate behaviour, arriving excessively late, or repeatedly cancelling appointments.

For any questions, please dont hesitate to contact us before booking. 

 

YUZU HAIR was founded with a simple but powerful vision: to create a space where natural beauty, high standards, and creativity come together.

Founded by a passionate stylist who’s been in the industry since 2019, YUZU is the evolution of years spent crafting beautiful hair and meaningful connections. After building a successful salon already, our founder dreamed of something more - a space that didn’t just offer great hair, but inspired artistry, encouraged individuality, and made every client feel like their most elevated self.

At YUZU, we believe in lived in luxury - hair that feels effortless, modern, and completely you. We specialise in enhancing natural textures and tones, creating looks that are refined and curated just for you.

Our team is made up of passionate, driven stylists who are as committed to their craft as they are to their clients. We work hard, we stay inspired, and we care deeply about delivering not just beautiful results—but a thoughtful, elevated experience from start to finish.

YUZU is for the modern woman who knows her style, values quality, and loves hair that feels expensive.

Welcome to YUZU HAIR.

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